Deliveries in the UK

General
1

I’ve just finished my first chair, and am ready to have it inspected and delivered, but now I’ve now realised that I’m not delivering directly to the family, but rather to a shared space.

I understand it is by design so we don’t cross paths, but the family have chosen a library (I don’t think we have the clinics discussed in other posts in the areas) and I’m a bit confused as to the plan.
I’m meant to deliver the device an hour before the family come - am I just leaving it somewhere?
I don’t see why the library staff would be involved, and asking them to watch a random chair for a random person as I leave is only going to cause confusion and possibly panic.

Am I missing something on the delivery idea?

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2

I always call the delivery place and make sure they are aware of what’s going on before I go there. The first delivery was a very confusing interaction so I learned my lesson.

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3

the family is supposed to coordinate with the dropoff location. We also changed the platform allowing for meeting up if both parties agree.

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4

That’s awesome, thanks for making that change. It’s made the drop off much easier with this family, and I’m sure for many other people.

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